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Residential
Support
Systems running slow, or not starting?
Let our highly
trained and professional technicians take care of all your computer
support requirements. We provide fast and efficient troubleshooting,
computer maintenance and installations. Our engineers
will diagnose the problem and resolve it in a timely and cost effective
manner. If your PC is too old or outdated to be worthwhile, we will gladly give
you a quote on a new custom-built PC. Similarly, when it comes to taking care of all your computer
requirements you can be assured of the best possible advice and the
highest level of customer service. Some of our services include:
Desktops and laptops:
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Hardware
Diagnostic:
* Test power supply to
ensure constant voltage (inconsistencies
damage systems)
* Scan & fix bad sectors on hard drives to
increase performance
* Scan memory for errors - (most hardware
crashes are the result of faulty memory)
* Motherboard and processor stress tests
(identifies parts going bad) |
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Virus Removal:
* Scan for any
malicious files - see our
Virus page
* Complete quarantine and removal of viruses
* Detection and eradication of spyware and
malware
* Preventative maintenance training |
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Computer
Setup:
* Install, start
system and perform initial diagnostic
testing - Identifies any potential future
hardware problems so you can return your
system within the "return policy"
* Install and register client software and
any manufacturers warranty
* Clean system of all pre-installed "Bloatware"
and optimize for best performance |
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System
Optimization:
* Install upgraded
software and/or hardware for increased
performance
* Update virus definitions and scan for
viruses, spyware or malware
* Install up-to-date files and security
patches
* Clean and fix Windows registry issues
* Optimizing computer speed and performance |
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Wireless
Solutions:
* Complete wireless
network configurations for home and office
* Network troubleshooting and repair
* Network printer installation, setup and
troubleshooting
* Implement network security features |
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Computer
Upgrades:
* System analysis to
determine what components to upgrade
* Recommend upgrades to suit exact
business / personal needs
* Software recommendations to suit
business / personal needs |
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Software
Support:
* Basic Windows
training / tutorial
* Software application support / training /
tutorials
* Email setup and communications software
support
* VOIP/internet/digital phone service whole
house wiring |
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Backup Solutions:
* Install and
configure external hard drive or network
drive
* Install and configure backup software to
run at scheduled intervals
* Install and configure "World" drives, so
you can access your data online, from
anywhere
* Create restore CD to boot system and files
back to original state |
Our most popular
tutorial course that will give you the basics and confidence to get
the most from the Internet covers the following:
- Understanding how Windows desktop works
- File management (creating folders,
copying/moving files, etc)
- Arranging the start menu
- Creating shortcuts
- Customizing Windows to suit your needs
- Installing programs and more
Outlook/Outlook Express:
- Sending and receiving mail
- Learn all about address books
- Sorting your mail into folders
- Making changes to your email settings and more
Web browsing:
- How to effectively search the Internet
- How to purchase products safely over the
Internet
- Using bookmarks
- Downloading files
MultiMedia:
An introductory course
designed to let you get the
most from your creative hardware (Digital Camera, Photo Printer, etc).
tutorial covers:
- Understanding your camera
- Transferring photos onto your PC
- Removing red-eye
- Saving pictures on the Internet for family and
friends to see
- Creating scrap books
- Creating slide shows that you can see on your
PC or TV (you must provide software)
- Transferring and editing home movies to your PC, and
creating DVD's that can be watched on any home DVD player
CD/DVD Burning
An introductory course
designed to allow you to
understand how to save pictures, office documents or movies to a CD or
DVD. Tuition covers:
- Understanding your hardware and
software
- Making music CDs, backing up your data onto CD
or DVD
- Capturing your home movies on CD/DVD and more
MS Office and
Open Office
An
introductory course designed to familiarize you with Microsoft Office
or Open Office and give you the confidence to create professional
documents whether they are letters, spreadsheets or presentations.
Tuition covers:
Word: Understanding menus,
text formatting, printing, saving, creating tables and more.
Excel: Understanding
spreadsheets, basic calculations, spreadsheet formatting, understanding
tabs, workbooks and more.
PowerPoint: Introduction to
PowerPoint, creating presentations (including slide shows), using
templates and more.
Instant Messaging
Instant Messaging allows you
to communicate in real
time (via text, voice and webcam) with family and friends where ever
they reside in the world. Tuition covers:
- Configuring your instant messenger
- Adding contacts
- Configuring your webcam, speakers and
microphone
- Sending messages
- Sharing files and more
We are Fix PC Onsite .net!
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